Many brokers advertise "free" transfers but hide their margin inside the rate. Elev8 offers full transparency: you see the exact rate, the exact cost, and the exact amount your supplier will receive; before you approve anything. You also get a dedicated account manager and named multi-currency accounts that streamline your entire international payment workflow. We're happy to run a free comparison against your current provider; email info@elev8exchange.com.

We set your company up with its own ring-fenced EUR and GBP accounts. You fund them in your local currency, convert at institutional-grade rates, and pay your supplier directly; just like a local business would. This eliminates hidden bank markups on every transaction and gives your finance team full visibility over payment costs month by month.

It varies by volume and currency, but businesses making regular EUR or GBP payments through their bank are often losing a meaningful percentage per transaction in hidden rate costs. Send us details of your last payment and we'll show you exactly what it cost through your bank; and what it would have cost through Elev8. Contact us at info@elev8exchange.com.

Business onboarding is completed digitally and typically takes less than 24 hours. You'll need your company documents, director IDs, and your commercial trade licence or registration. Once approved, your multi-currency accounts are active and ready for your first payment.

Yes. Through Elevate Funding, we offer short-term working capital and liquidity solutions designed around your cash flow cycle. This is particularly useful for businesses facing timing gaps between incoming revenue and outgoing supplier payments. Our FX and funding services are integrated, so you don't lose margin in the process. Contact us at info@elev8exchange.com to find out more.

Absolutely. We work with charities and NGOs that make international disbursements or receive donations from abroad. Banks often charge charities the same inflated rates as commercial clients. We provide transparent pricing, multi-currency accounts for collecting donations globally, and faster payment rails that ensure more of every donation reaches its intended destination. Get in touch at info@elev8exchange.com.

Yes. Elev8 Group is GDPR-compliant and processes all personal and transactional data in accordance with our Privacy Policy. We only share data with our regulated FX and payments partners where necessary to fulfil your transactions, and we ensure those partners meet the same compliance standards. Data is retained for a minimum of five years in line with anti-money laundering regulations.

The affiliate programme is designed for professionals who regularly work with clients making large international transfers: property agents, real estate developers, solicitors, conveyancers, wealth managers, accountants, and migration consultants. When you refer a client to Elev8, we handle everything: onboarding, compliance, and service delivery. You earn a commission on the currency volume your referral generates, paid monthly with full transparent statements.

Partners earn a commission based on the total currency volume exchanged by each referred client. Commissions are paid monthly with clear statements. For full details on our commission structure, please contact us at info@elev8exchange.com and a member of the partnerships team will walk you through everything.

Yes; and that's central to how we've built the programme. Every referred client is treated as a direct reflection of your reputation. They receive a dedicated account manager, fast onboarding, and a premium service experience. You remain the trusted advisor who added real financial value to their transaction; which builds loyalty and referrals back to you.

Poor exchange rates from banks frequently cause shortfalls; the client sends what they believe is enough, but the amount arriving in the destination currency falls short, causing delays or emergency top-ups right before completion. By using Elev8, clients convert at an agreed, competitive rate and send the precise amount required, with same-day settlement in most cases. This means cleaner, smoother completions for you and your clients.

Getting set up as an Elev8 partner is straightforward and fast. Contact our partnerships team at info@elev8exchange.com and we'll walk you through the agreement, set up your referral tracking, and have you ready to make your first introduction. There's no admin burden on your end; we handle all compliance and client onboarding on your behalf.

All complaints are handled directly by Elev8; there is nothing required of you as the referring partner. We acknowledge complaints within one business day and aim to resolve them within 15 business days. Our regulated payment partners (including Currencycloud, Ebury, Equals Money, and Sciopay) oversee our complaints process to ensure full regulatory compliance. If a client remains unsatisfied, they can escalate to the Financial Ombudsman Service independently.